Privacy Policy

This Privacy Policy explains how Complete Wellness Chiropractic ("we", "us", "our") handles information collected through completewellnesschiroaz.com (the "Site"). Health information you share with us as a patient is also protected under our HIPAA Notice of Privacy Practices, which controls if the two ever conflict.

Information we collect

• Information you give usYour name, phone number, email address, preferred contact method, requested appointment date, and anything you write in a form, email, call or text.
• Information collected automaticallyLike most websites, our hosting provider records standard log data such as your IP address, browser type, the pages you visit and the time of your visit. This is used for security and to keep the Site running.
• Measurement and advertisingWe may use tools such as Google Analytics, Google Ads or Meta to understand how visitors find and use the Site and to measure our advertising. These tools may set cookies or similar technologies. We configure them so they do not receive the details you enter in our forms or any information about your health.

Cookies and similar technology

The Site itself does not need cookies to work. If you use the accessibility options, your choices are saved in your own browser so they stay on as you browse. Videos are embedded in privacy-enhanced mode and only load from YouTube after you press play. You can block or delete cookies in your browser settings, and you can opt out of personalized Google ads at adssettings.google.com.

How we use your information

• To respond to your questions and schedule or confirm appointments.
• To send appointment reminders and, if you agree, offers and updates by text or email.
• To run, secure and improve the Site and our services.
• To meet legal and regulatory obligations.

How we share information

We do not sell your personal information. We share it only with service providers who help us operate, such as our website host, our practice management and appointment reminder system, and our email provider, and only for those purposes; when the law requires it; or with your permission. Mobile phone numbers and text messaging consent are never shared with third parties for their own marketing.

Email and online forms

Email and website forms are not a secure way to send medical details. Please share only what we need to contact you, and tell us about your health at your visit or by phone.

Text messages

If you agree to receive texts, our SMS terms (part of our Terms and Conditions) explain how often we message, how to get help, and how to stop. Reply STOP at any time to opt out.

Children

The Site is not directed to children under 13, and we do not knowingly collect information online from them. A parent or guardian should contact us on a child’s behalf. If you believe a child has sent us information, contact us and we will delete it.

Keeping your information safe

We use reasonable administrative, technical and physical safeguards to protect information. No method of transmission over the internet or of electronic storage is completely secure, so we cannot guarantee absolute security.

Your choices

You can ask us to access, correct or delete the information you submitted through the Site, or to stop contacting you, by using the contact details below. Patient records are kept as required by law and are covered by our HIPAA Notice of Privacy Practices.

Links to other sites

The Site links to other services, such as Google Maps, Facebook and YouTube. Their own privacy policies apply when you use them.

Changes to this policy

We may update this policy from time to time. The date at the top shows when it last changed.

Contact us

• MailComplete Wellness Chiropractic, 14358 N Frank Lloyd Wright Blvd, Suite B-15, Scottsdale, AZ 85260
• Phone480-520-7000
• Emaildrpope@cwchiroaz.com